Short course: The C-10 for
health and wellbeing workers
Think of a framework you use everyday in your professional life. Why do you like it? Did you pick it up quickly? Why has it stuck? ​The training videos on this page are for your self-paced introduction into the C-10 framework to help your violence prevention work, which we hope will stick. Easy to learn, simple to apply and effective when used.
Dr Bill Liley introduces the C-10 Framework and the Gentle Hands Technique for violence prevention. These are often used together.
The resources are for primary care workers, doctors in general practice, educators and other clinical roles such as nurses, midwives, psychologists, and all first responders to use in their own scope of practice. And, anyone who knows about, or encounters someone who may choose to become violent.
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The work has evolved over the years. ​Below, we give you training resources first developed in 2019 and a more recent updated version. This is to give you choice over how you want to take in the information.
And we value what you think, so doing the quick survey after each module is very much appreciated.
Trigger warning: some of the videos below depict violent, threatening or aggressive behavours and may be distressing for some viewers.
Introducing the C-10
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Learning to prevent violence happens in conversation between one caring practitioner with another, regardless of risk.
The video's here walk you through The Cooktown Ten, "C-10", a problem-structuring tool that explains factors behind drivers of violence and how to stop them from building to threshold levels.
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This video provides an overview of the C-10 tool in action. Use this 2-page step-by-step guide to learn the phases of the process.
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Be sure to contact us and let us know your experiences, challenges and achievements as you apply the C-10 in your practice. Further support is available.
Introducing the C-10
Introduction & basic description
Get to know the C-10
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Dr Bill unpacks the connections between the elements of the C-10 so you can build confidence to use it in your practice.
Introducing the Cooktown Ten 'C-10'
The 'Gentle Hands' mindfulness technique
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A critical part of the C-10, this simple mindfulness technique can disrupt the factors of violence from reaching their threshold levels.
The Gentle Hands technique
How to draw a 'Rich Picture'
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Used to facilitate conversations, the C-10 Rich Picture can help the conversation about violence prevention flow easily. Follow the stages as Dr Bill takes you through the ten elements that make up the C-10 and the order in which each can be introduced.
Drawing the C-10 'Rich Picture'
The Four Processes
The four processes of life are described by Dr Bill as he unpacks the C-10 model, and explains why the C-10 is strengths-based.
The Six Factors of violence
Dr Bill unpacks of of the six factors of violence and how these are established, coalesce and, importantly, can be averted.
Frustration
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One of the six factors of violence in the C-10. Dr Bill describes how frustration can be a contributing factor of violence. Dr Bill uses the C-10 to talk about frustration with people and how they can become aware of the role of frustration in their everyday lives.
Explore the 6 factors of violence - Frustration
Desperation
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One of the six factors of violence in the C-10. Dr Bill describes how desperation can be a contributing factor of violence. Dr Bill uses the C-10 to talk about desperation with people and how they can become aware of the role of desperation in their everyday lives.
Explore the 6 factors of violence - Desperation
Isolation
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One of six factors of violence in the C-10. Dr Bill describes how isolation can be a contributing factor of violence. Dr Bill uses the C-10 to talk about isolation with people and how they can become aware of the role of isolation in their everyday lives.
Explore the 6 factors of violence - Isolation
Prejudice
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One of the six factors of violence in the C-10. Dr Bill describes how prejudices can be a contributing factor of violence. Dr Bill uses the C-10 to talk about prejudice with people and how they can become aware of the role of prejudice in their everyday lives.
Explore the 6 factors of violence - Prejudice
Place
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One of the six factors of violence in the C-10. Dr Bill describes how place can be a contributing factor of violence. Dr Bill uses the C-10 to talk about place with people and how they can become aware of the role of place in their everyday lives.
Explore the 6 factors of violence - Place
Triggers
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One of the six factors of violence in the C-10. Dr Bill describes how triggers can be a contributing factor of violence. Dr Bill uses the C-10 to talk about triggers with people and how they can become aware of the role of triggers in their everyday lives.
Explore the 6 factors of violence - Triggers
Types of violence
​What is coercive control, addiction and micromanagement and why are these three types of violence? Dr Bill explains.
For First Responders
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How can the C-10 be used in emergency situations? Dr Bill talks through the value of taking the C-10 into very difficult situations faced by our First Responders and how it may help to de-escalate and overt violence in crisis situations.
